Hello
During my first phone contact, I was able to speak with Mr. Maffei very kind person who answered explicitly to all my questions without forcing me to buy any material.
Three months later I came in Lausanne to visit the shop and I didn’t feel « forced » to buy some material. I was pleasantly surprised by the large number of simulators being assembled, which reassured me a lot about the company’s sustainability, as I was worried since I had to pay the full amount at order confirmation.
One month after delivery the PC has given up because of a motherboard problem (manufacturing defect). The team was really responsive, kind and immediately proposed to me the exchange of the PC without discussion.
I can only tell positive things from the company New Concept Informatique who, despite problems related to computer hardware, was very responsive and always knew how to answer my questions about the simulator and simulation.
I was consolidate in my choice of A320 model when a friend of mine, an airline pilot who had done an A320 type rating, told me «but this simulator is very reallistic !»
The only thing that I can tell about New Concept Informatique
« do not change anything, stay always as responsive and as professional as you are ! ».