After 10 years of best service for me and my wife, our PC has crashed totally…Immidiately I decided to call Mr.Maffei ,the owner of NCI in Lausanne. The problem was not only to buy the new PC but to OVERWRITE all I have had in my dead one. It is a second time I request the help at NCI office.Mr.Maffei knew very well what I need is … a Notebook ASUS Viva Book 17, did an exellent work of transforming all dates and pictures… added a few modern sites… It had taken one day work and I could collect my brand new Notebook late afternoon. Thank you Mr.Raphael for your very proficient help.